Konta pulled off the upset to defeat Petkovic. Konta entered the match as the underdog, with a 40% chance to win before the match started.
From the outset, Konta refused to go away, chipping away at Petkovic's lead until Konta took their first lead during the middle stretches of the match. Petkovic never recovered after losing the lead, and by the time the match ended, Konta had earned the upset.