Putintseva pulled off the upset to defeat Konta. Putintseva entered the match as the decided underdog, with a 28% chance to win before the match started.
From the outset, Putintseva refused to go away, chipping away at Konta's lead until Putintseva took their first lead during the middle stretches of the match. Konta never recovered after losing the lead, and by the time the match ended, Putintseva had earned the upset.