Chardy pulled off the upset to defeat Isner. Chardy entered the match as the underdog, with a 34% chance to win before the match started.
From the outset, Chardy refused to go away, chipping away at Isner's lead until Chardy took their first lead during the middle stretches of the match. Isner did not go quietly, recapturing the lead for themselves, until Chardy regained control for good toward the end of the match.